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  • Select the items from the online shop you wish to purchase and add these to your basket. When you are ready to checkout, you will be asked to create an account and enter your details. Having an account will allow you to manage and keep track of your purchase(s). Please note, you will NOT receive marketing or promotional material unless you have chosen to subscribe to our site.
  • Vouchers are purchased by one person but cannot be used until they have been activated by the person the voucher has been bought for. The purchaser does not need to be registered with the website, but the recipient will need to register with the site to activate their voucher.

    To redeem a voucher, simply go to 'My Vouchers' in the user menu, select 'Activate Voucher'.
  • To measure your bangle size: -

    Step 1

    Cut a thin strip of paper or Thread

    Tuck your thumb into the palm of your hand as you would when putting a bangle on

    Wrap the paper/Thread around your knuckles

    Mark the spot where the paper/Thread meets

    Step 2

    Use a ruler to measure the length of the string. This measurement should be the internal diameter needed.

    or

    Use a bangle you already have that fits well and use a ruler to measure the internal diameter.

    Please note, when ordering bangles, it is the customers responsibility to ensure that they have ordered the correct size. A bangle ordered in the incorrect size can be re-sized, but this will be subject to a charge to cover extra time and materials required to make the adjustment.
  • If you need to change your order you can log into your account and modify details there as long as the order has not yet been dispatched. Alternatively send a message and we will do all we can to help.
  • Every piece of our jewellery is tested and all products which are at, or above the minimum legal threshold of 7.78g in weight, are hallmarked by the London Assay Office in accordance with the U.K. Hallmarking Act 1973. This guarantees that the precious metal is of the fineness stated. For more information you can read our blog post 'Is It Real?'

Still looking for answers?  If you cannot find an answer to your question, please contact us using the form submission in 'Contact' in the user menu.